Shipping policy
At MARQ, we aim to provide a seamless shopping experience. Below is an overview of our shipping policy:
Order Processing
- All orders are processed within 1–2 business days.
- Orders placed after 5:00 PM or on holidays will be processed the next business day.
Shipping Time
- Standard Delivery: Orders are delivered within 3–5 business days after processing.
- Delivery times may vary depending on your location and unforeseen circumstances like weather or logistics delays.
Delivery Locations
- We deliver across India to most pin codes.
- If your location is not serviceable, we will notify you during the checkout process.
Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS.
- You can also track your order through our website on the Order Tracking Page.
Failed Delivery Attempts
- In case of failed delivery due to the recipient's unavailability, the courier partner will attempt to deliver the package again.
- After multiple failed attempts, the order will be returned to us.
Contact Us
If you have any questions or concerns about shipping, feel free to reach out to us at helpmemarq@gmail.com. We're happy to assist!